NCBA opens new branch in Kerugoya to boost local businesses

Oluwatosin Racheal Alabi -

Key Points

  • NCBA Bank has opened its fifth branch of 2024 in Kerugoya Town, Kirinyaga County, expanding its Kenyan footprint to 97 branches across 29 counties.
  • Following the recent Ukunda branch launch, the Kerugoya branch focuses on agriculture-driven economic growth, offering tailored financial solutions and digital banking services.
  • As part of its "Change the Story" initiative, NCBA planted trees at Jivanjee Park and donated 60 trees to Kirinyaga County, reinforcing its commitment to sustainability and community development.

NCBA Bank, one of Kenya’s leading financial services conglomerates, has extended its footprint with the launch of a new branch in Kerugoya Town, Kirinyaga County. Situated at the Oasis Building, the branch aims to provide accessible, customer-focused banking services to the local community.

This addition brings NCBA’s total branch network in Kenya to 97, spanning 29 counties. It is the fifth branch opened in 2024, following recent expansions, including a new branch in Ukunda, Kwale County. These developments underscore NCBA’s commitment to reaching underbanked regions and fostering local economic growth.

Supporting agriculture and regional development

At the branch’s inauguration, NCBA Group Chairman James Ndegwa emphasized the importance of Kirinyaga County, where agriculture drives the economy. With 87 percent of the local population engaged in farming, contributing 72 percent to household incomes, the bank aims to strengthen the financial ecosystem supporting this sector.

“This is a new beginning not only for NCBA but also for the people of Kirinyaga County,” Ndegwa said. “We are committed to ensuring this region continues its growth and development.”

The Kerugoya branch will address diverse customer needs, including savings and current accounts, loans, investment solutions, and asset financing. By introducing mobile and internet banking, the branch empowers residents to manage finances conveniently, enhancing financial inclusion.

Modern banking for businesses and individuals

The Kerugoya branch offers cutting-edge services, including NCBA Till, mobile banking, online banking, and PDQ machines, enabling seamless financial transactions for local businesses. Equipped with modern infrastructure and staffed by nine dedicated employees, the branch is designed to ensure comfort, privacy, and personalized service.

NCBA’s focus on innovation and professional staff training ensures responsive and high-quality customer experiences. The branch’s offerings align with the bank’s strategy to foster prosperity for individuals and businesses while bolstering regional economies.

Environmental and community impact

Reinforcing its commitment to sustainability, NCBA planted trees at Jivanjee Park in Kerugoya and donated 60 trees to the Kirinyaga County Government during the branch opening. This initiative is part of NCBA’s “Change the Story” campaign, which aims to grow 10 million trees by 2030.

The event, officiated by Kirinyaga Governor Anne Waiguru, marks another milestone in NCBA’s mission to drive economic growth, enhance financial accessibility, and promote environmental sustainability.

With the Kerugoya branch opening, NCBA continues its journey of empowering communities, supporting businesses, and contributing to a greener and more inclusive future for Kenya.